| MTNL Landline connection. In case,if customer is not having MTNL landline, then he has to apply for MTNL landline first &
MTNL broadband connection will be provided
.
Customer
Premises Equipment (CPE) Requirements:
-
CPE (ADSL Modem/Router)
recommended for a single PC which requires a USB port in your PC.
-
CPE (ADSL
Router) recommended for multiple user on LAN setup which requires a
Ethernet port (RJ 45) in your LAN Hub/Switch/PC.
- Operating System:- Windows 98 & above and Operating System
drivers
- PC
hardware recommended: RAM (128 MB & above), HDD (Min Free Disk Space
500 MB), USB port for ADSL Modem/Router or LAN card for ADSL Router and CD
ROM drive.
- In
case the PC does not have requisite port, the port is to be got installed by
customer at his own cost from PC vendor/ supplier.
-
If Customer wishes to use his own CPE:
Compatible CPEs may be ascertained from
MTNL Call Centre
“1500” or you can visit MTNL web site
http://mumbai.mtnl.net.in/internetservices/adsl/triband.html
MTNL shall not be responsible for any complications arising from non
compatibility of the CPE Software &Hardware procured from market.
Any parallel wiring
other than one telephone in the Broadband/ADSL line would lead to
reduced download speed & frequent disconnection.
|
| |
*** Important communication
-
Username / Login ID
MTNL
will activate the Broadband Service using Customer’s MTNL Telephone
Number digits as Username/Login ID. For example for Broadband Services on
Telephone No 23359272, user will be allocated Username/Login ID as
23359272.
-
Password
The Password given by MTNL would be
used for the first time login and thereafter Customer needs to change
& customize his Password.
-
E-mail
IDs
1) For Free E-mail
IDs as per Broadband Plan Opted/additional E-Mail IDs as per the
requirement stated in Subscription Form, customer can visit the MTNL
Web site http://register.mtnl.net.in
to create his/her Mail boxes or contact Broadband/ADSL Internet
Services Help Desk No 1500 or, Toll free No is 1600-2288-44 or mail
us at: helpdesk.mumbai@mtnl.net.in.
2) E-mail
IDs can be a combination of alphabets & numeric but not starting
with a numeric, it MUST NOT include any special character/ symbol either.
-
LAN
infrastructure (Cabling & Ports) up-gradation,
reconfiguration
would be the customers responsibility.
-
IP
addresses allocated to customer by MTNL are non-portable &
shall continue to remain the exclusive property of MTNL.
|
*** Availability
& Feasibility of Service:
- Availability of service subject to subscriber location and
technical feasibility.
- Download
Speed is dependent on telephone line length – Broadband connection will be made
for the plans 512 kbps and above subject to feasibility
.
In case higher speed is not possible due to distance / line condition than
speed achievable and correct plan will be configured & customer will
be intimated by mail/ phone from DSL helpdesk.
-
MTNL telephone line will be used for providing Broadband High Speed Internet
service. Shifting and safe custody is possible only along with existing
telephone line. Shifting of Broadband facility from one telephone to
another is not possible.
*** List of ADSL2+ CPE Compatible Vendors
| S.No |
Name of the company |
| 1. |
D
Link 502 T |
| 2. |
Comtrend
CT-564 |
| 3. |
Westell
A -90-630199-07 |
| 4. |
Zyxel
Prestige 660 H -61 |
| 5. |
Erricsson
HM410 |
| 6. |
Xavi(7722+) |
*** MTNL
Broadband /ADSL Internet Services Helpdesk
For
any Help/ Assistance related to Broadband/ADSL Service after
activation please contact:-
MTNL Broadband /ADSL Internet Services Helpdesk No. 1500 or Toll free No. 1600-228844
For more details log on to: http://mumbai.mtnl.net.in
*** Triband Tariff
Broadband Internet Service Tariff plans starts with download speed of 256 kbps and above.
*** Click here to Download Form
***Triband Users Guide:
The following Users Guides are available.
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